On May 25th 2018 the General Data Protection Regulation (GDPR) entered into force in the EU. Below you will receive information concerning data protection when visiting our websites, and (hereinafter called “website”).

We attribute great importance to data potection. Your personal data is collected and processed in compliance with the applicable data protection regulations, particularly the GDPR. This statement describes how and for what pupose your data is collected and used and which options you have in connection with your personal data.

By using this website you agree to the collection, use and transfer of your data in accourdance with this Data Protection Regulation.

Responsible for the collection, processing and use of your personal data according to Art.4 No. 7 GDPR is

Badstrasse 5
8212 Neuhausen / Schweiz

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2.1. Hosting

We use hosting services to provide the following: Infrastructure and platform services, computing capacity, storage and database services, security services and technical maintenance services that we use to operate the website.

We or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta- and communication data of customers, interested parties and visitors of this website on the basis of our legitimate interests in keeping it efficient and secure according to Art. 6 No 1. f) and Art. 28 GDPR.

2.2. Access Data

We are collecting information about you when visiting this website. We automatically collect information about your usage behavior and your interaction with us, and record data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:

  • Name and URL of the retrieved file
  • Date and time of retrieval
  • Amount of data transferred
  • Message about successful retrieval (HTTP response code)
  • Browser type and browser version
  • Operating system
  • Referer URL (i.e. the previously visited page)
  • Websites accessed by the user’s system through our website
  • Internet service provider of the user
  • IP address and the requesting provider

We use this log data, without allocation to your person or any other profiling, for statistical evaluations for the purpose of operation, security and optimization of our website, as well as for anonymous recording of the number of visitors to our website (traffic) and the extent and type of use of our website and services.

This is our legitimate interest in accordance with Art 6 No 1. f) GDPR.

2.3. E-Mail Contact

If you contact us (e.g. via contact form or by email), we store your details for processing the inquiry and in case that further questions arise.

This is our legitimate interest in accordance with Art 6 No 1. f) GDPR.

We only store and use further personal data if you give your consent or if this is legally permissible without special consent.

2.4. Newsletter

On our website you can subscribe to our newsletter. For this your email address is stored.

The subscription can be undone at any time, either on our website or by the link in the newsletter.


Our LOOMDATA WIKI is available to our customers as well as external persons working with LOOMDATA on behalf of our customers. For the registration we need your name and your email address. This data is used solely to authenticate your person and will not be used or evaluated by us.

Rechtsgrundlage der Datenverarbeitung nach den vorstehenden Ziffern ist Art. 6 Abs. 1 S. 1 a), b) und f) DSGVO. Unsere Interessen an der Datenverarbeitung sind insbesondere Anbahnung, Abschluss und Erfüllung von Verträgen sowie Produktinformation.

The legal basis for data processing in accordance with the above chapters is Art. 6 No 1 sentence 1 a), b) and f) GDPR. Our interests in data processing are in particular the initiation, conclusion and performance of contracts as well as product information. Unless specifically stated, we only store personal data for as long as this is necessary or legally required to fulfil the purposes pursued.

Basically, we only use your personal data within our company.

In case that we involve third parties for fulfilling a contract (such as logistics service providers), only personal data will be transmitted which is necessary for the corresponding service.

In case that we outsource certain parts of data processing (“order processing”), we contractually oblige contractors to use personal data only in accordance with the requirements of the data protection laws and to guarantee the protection of the rights of the data subject.

A data transmission to places or persons outside the cases mentioned in this declaration in section 3 does not take place and is not planned.

Vielen dank

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